Reach the team

Ask about support, availability, privacy, or simulator use.

Use the form for general help, download access questions, privacy requests, or legal follow-up. This page is for communication only and does not process account funding or trading instructions.

Accepted for screenshots or support context. Do not upload wallet keys, payment credentials, or sensitive financial records.

General support

[email protected]

For product questions, onboarding, training flow guidance, or download help.

Privacy

[email protected]

For data access, correction, deletion, or policy-related privacy requests.

Legal

[email protected]

For terms, rights inquiries, or compliance-related communication.

Response time

Within 2 business days

Priority is given to privacy, legal, and service access issues that affect usability.

Support scope

Education and product only

Support does not provide trade execution, asset custody assistance, or live market recommendations.

System note

Simulator environment

All trading activity shown in XORQBEST is simulated and intended solely for learning.